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Optio Group · Document Automation

Optio Group saves over 11,000 hours a year with Lawlift

"Lawlift is extremely easy to use, both through the Browser and the API, and has enabled some of our business areas to reduce the time spent manually creating a document from 2-3 hours to 5 minutes."

Joe Tidey — Technical Project Manager at Optio Group
Annual time savings
11,382 hours
Time saved on document generation
95%
Documents handled annually
6,000
Per document
from 2-3 hours to 5 minutes

Case study

The Optio Group, based in London, integrated Lawlift into its existing systems to automate document generation. Using our own data platform “Hx” (hyperexponential), we connected Lawlift’s publication APIs and now produce insurance documents with a single click.

The past

Before Lawlift, creating documents was a manual, time-intensive, and error-prone process. Relying on a legacy in-house system meant slow turnaround times and limited scalability.

The new approach

By adopting Lawlift, Optio Group automated its entire document creation process. The integration now allows us to generate initial drafts of various documents in a fraction of the time.

With Lawlift, we automatically generate key insurance documents, including:

  • Policy Schedule: a summary of Professional Indemnity insurance details.
  • MB Policy Schedule: a document detailing Management Liability insurance.
  • KR Policy Schedule: details of a Kidnap & Ransom insurance policy.
  • KR Insured Schedule: a list of insured parties or assets under a Kidnap & Ransom policy.
  • Optio WI – NBI (Non-Binding Indication): a preliminary, non-binding warranty insurance coverage indication.
  • Quote Sheets: Professional Indemnity, Management Liability, Kidnap & Ransom, Private Insurance, and Subcontractor Default Insurance quotes.
  • Endorsements & Invoices: adjustments during policy terms, billing documents, and more.

This solution handles over 6,000 documents a year and connects to our other tools through Power Automate and additional APIs.

Impact

Integrating Lawlift delivered measurable results for Optio Group:

  • Time savings: at least 11,382 hours a year through automation and system integration.
  • Higher accuracy: less manual input, and noticeably fewer errors in the documents.
  • More productivity: employees can focus on higher-value work and client service.

In total, Optio Group saves 95% of the time it previously spent on document generation.

The profile

Optio Group is one of the largest independently owned specialty Managing General Agents (MGA), focused on specialty insurance risks. With market-leading underwriting expertise and modern technology, it delivers products and services for demanding risks.

Our goal is to grow with our business partners’ needs — through the deliberate use of technology and long-term, dependable relationships.