When your organization reaches its monthly AI budget, the Add-in’s AI features become temporarily unavailable. The Add-in shows a message to let you know.

Good to know

  • Message in the Add-in: Once the budget is used up, you see “Your organization’s AI budget for this month has been reached. Contact your administrator.” Beforehand, a banner warns you: “Your organization has used percentage% of its monthly AI budget.”

    Screenshot: the banner stating the AI budget has been reached

    Screenshot: the earlier warning banner shown at 94% of the monthly AI budget

  • Contact your administrator: The budget applies to your whole organization. Reach out to your administrator, who can review the limit and adjust it if needed.

  • Extend the budget: Your Customer Success Manager or our support can arrange an extension of your AI budget. A higher budget is available for an additional fee.

  • Wait for the reset: Alternatively, wait for the budget to reset automatically at the start of the next period (see When does the budget reset?).

  • Check usage: In AI Usage, the Organization Budget and Resets on values show how much has been used and when the next period begins (see Understand your AI usage & budget).

  • Keep working without AI: Features that do not rely on AI remain available.